How do I order? – Getting Started
At Uniform Me we endeavour to make receiving your new printed or embroidered apparel as stitch free as possible (see what we did there). We have a wide variety of apparel for you to choose from. You can find these by clicking on the 'Browse Products' link in the top menu. Once you have found the product you want to design with you have two options:
One is to click the “Request a Quote” where you can e-mail us directly and send through your artwork and let us do the hard work for you. Using our designer we can place your artwork onto your chosen product and then send you a quote for approval. Once approved you can check out using our safe and secure online payment gateway. You will then receive a confirmation e-mail detailing shipping information and an invoice.
The second option is to click the 'Click to decorate now' button located in the top menu. This will load our Design Studio where you have complete control over which products you design, the artwork you upload and the placing of your artwork on the product. If you feel confident in your purchase you can then check out using our safe and secure online payment gateway. You will then receive a confirmation e-mail detailing shipping information and an invoice.
How do I know my image will look how I want? – Getting Started
When you first upload an image to the Design Studio it will automatically generate your artwork to the largest size possible without affecting the quality. You can then scale it down to what size you need. On the right hand side there is a quality meter (once an image is uploaded), the meter should be green. If your artwork is made to large the meter will turn amber and if the image is made unprintable (e.g. the image is too big or poor quality) the meter will turn red. We do review all artwork before printing and will contact you if there are any problems.
However we are not responsible for artwork errors that are sent to us (e.g. spelling errors). Please read our customer guarantee and make sure your artwork is at least 300dpi and in RGB format for best results. If you should feel the need to contact us regarding our Design Studio or your artwork you can do so by filling out our contact us form located here
What discounts do you have on bulk orders? - Pricing
Our bulk order discounts start at 20 units of the same print or embroidery (all units must be exactly the same product and print). Just fill in our form here so we can get you a quote within 24 hours!
How long will my order take? - General
Once the order has been placed it can take anywhere between 10-14 business days for the order to arrive at your door. If you need your order for a certain date, within the week or even tomorrow please contact our team by using our online form located here so we can make this happen.
Is it safe to pay for my order over the web? – Security & Pricing
Uniform Me is currently using the website checkout system SSL secured and our online payments are hosted by People’s Choice Credit Union. We also offer PayPal as well. You don’t require a paypal account to check out with us you can use both a Visa or Mastercard. If you have any questions please feel free to contact us info@uniformme.com.au.
How do I know what size I am? – Getting started
At Uniform Me we have a sizing chart for all of our products, this is found on the right hand side of the individual product page under "Sizing". If you are unsure what measurement you are we suggest you choose a shirt or polo that fits you really well. Lay it down flat on a table, measure it from armpit to armpit. You can then check the results by clicking the product you like and finding the closest to your match. Alternatively we have all of our products sizes here for your convenience. If you have any questions or are unsure please contact us at info@uniformme.com.au.
How long will my design last on my garment? - General
Our screen printing and embroidery will last for years unlike other types of printing methods which can wash out after two or three goes. There are obviously ways to look after your garments (e.g. not tumble drying & using recommended washing powders) however these will not affect your design in any way.
On the designer the decoration area’s not straight on the garment? - General
Due to some of our suppliers product photo’s not being front on or slightly at an angel our decoration area’s can be different. We print or embroider everything evenly and in line with the garment of your choosing. If you feel like you wish to see a sample we are more than happy to do this for you, (this can incur a cost). Please just e-mail us at info@uniformme.com.au so we can organize this for you.
